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Frequently Asked Questions

How long will this process take before I can purchase from a dispensary?

Patients should expect a 10-14 day application processing time from The Office of Medical Marijuana Use to issue your approval. Once you have this notification and you have received your recommendation from a My Florida Green Doctor, you will be able to visit or place a delivery order from any approved dispensary.

For updates on your file please call 800-808-9580 or use the My Florida Green Check My Status app.

What conditions are considered eligible for a recommendation?

With Amendment 2, Florida’s Medical Marijuana program empowers people diagnosed with PTSD, Cancer, Chronic PainMultiple Sclerosis, Parkinson’s Disease, Glaucoma, ALS, HIV/AIDS, Epilepsy, and Crohn’s Disease to access a natural alternative.

If you’re struggling with mental or emotional stress, your symptoms may be more similar to PTSD than you think. CLICK HERE to see if your symptoms qualify. Please call us at 833-MMJ-EASY with any qualification questions.

What are the costs involved with receiving my Medical Marijuana recommendation?

Your state-required physical exam will be with one of our exclusive doctors and is $199.00. If you are not approved, we offer a 100% money back guarantee! This includes unlimited support, five star service, and maximum dosing for 7 months.

Do I need a previous diagnosis to qualify for my card?

My Florida Green has certified doctors across the state who can verify your symptoms and recommend an alternative with Medical Marijuana. While it is strongly preferred to have a pre-existing diagnosis, it is not legally required. Recommendations are issued at the Doctor’s discretion and if he or she feels you do not qualify from debilitating emotional or physical symptoms, you will be denied.

Where can I pick up my medicine?

Below you will find a list of approved dispensaries that are currently licensed to cultivate and provide Medical Marijuana to qualified patients. We suggest you visit the My Florida Green Dispensary Guide to see all of the available products and determine which are best suited for you. If you don’t have a dispensary nearby, all dispensaries also offer statewide delivery.



Surterra Wellness

Knox Medical




RiSE Dispensaries


Grow Healthy






What routes of administration are currently available?

In Florida, Medical Marijuana is available via:

  • Vaporizer “pens”
  • Smokable flower
  • Capsules
  • Oral solutions
  • Concentrated oils
  • Topical creams

Am I allowed to possess marijuana that I purchase on the black market?

No. Only medical marijuana products purchased from licensed Florida dispensaries can legally be possessed in Florida.

How do show residency if I am a seasonal resident without a Florida driver’s license?

Patients that qualify as seasonal must have a utility bill and a copy of either their property tax bill, voter’s registration, or lease/mortgage agreement.

What types of payment are accepted?

Visa, MasterCard, American Express, and cash or check are all acceptable forms of payment.

Is insurance accepted?

While Medical Marijuana is legal under Amendment 2 in Florida, it is still prohibited under federal law so we are unable to accept any insurance, Medicare, or Medicaid at this time.

How long will the appointment take?

You should allow 30-60 minutes for your visit.  This will vary from patient to patient as we do not put a time limit on your health and ensure everyone leaves fully satisfied. At your visit you will receive proven insights from our team on how to choose the right products, evaluate dispensaries, and balance CBD and THC for optimal results.

What symptoms can be treated with Medical Marijuana?

Along with the conditions listed in our Qualification Page, Amendment 2 allows licensed Medical Marijuana physicians to recommend Medical Marijuana for medical conditions of the same “kind or class” as comparable to those listed above. What does this mean? If a patient is suffering from symptoms that are similar to those listed and is otherwise qualified, the licensed Florida Medical Marijuana doctor can recommend Medical Marijuana.

  • Chronic pain
  • Muscle spasms
  • Anxiety
  • Insomnia
  • Seizures
  • Nerve pain
  • Nausea
  • Loss of appetite
  • Spasticity
  • Abdominal pain and constipation
  • Menstrual pain

Please contact our office at 833-MMJ-EASY to discuss whether your symptoms might qualify you to receive Medical Marijuana. We will gladly answer any questions you may have while determining if Medical Marijuana is right for you.

How does Medical Marijuana work?

Cannabinoids are the therapeutic components of cannabis. The two most commonly studied molecules are THC and CBD. Our bodies have an endocannabinoid system that produces our own internal cannabinoids (“endo” means internal) similar to those found in cannabis. There are cannabinoid receptors throughout the human body and nervous system. Cannabinoids bind to these receptor sites and have been proven to promote homeostasis, or “harmonic balance” of the human body and its systems.

Is my medical information safe?

Your health information will be stored on HIPAA-compliant technology, protected by 256-bit encryption, and multiple layers of security.

How will this affect my gun rights?

There has yet to be a single case of a Florida resident losing their concealed carry or Second Amendment gun rights due to being a Florida Medical Marijuana Card holder. The only restriction is buying new guns from a new gun store due to the required affidavit against using federally-illegal drugs. Gun owners can still purchase weapons from third parties or gun brokers, and have full rights under the law to concealed carry.

Why should I choose My Florida Green?

My Florida Green stands apart from most Medical Marijuana doctors in Florida by offering premier education, support, and guidance. Most of our patients are new to Medical Marijuana and need a partner who can help. This is especially true for the majority of our patients who are looking to “get healed not high.” We help by offering proven insights on how to balance CBD and THC for optimal results, how to choose the right strain for the right time of day, and the find the best dispensary for your needs. We’ve served thousands of Florida Medical Marijuana patients and have a five star rating on google with 200+ reviews.


We Love to Help!

Questions? Call (833) MMJ-EASY

How Does it work?

Watch Video Below

Medical Marijuana Certifications Pricing


$0 will establish care as we build your medical profile and register you with the Office of Marijuana Use.


$199 will cover your physical evaluation, this is your actual in person Doctor’s visit and is required by law in order to become certified.

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